1. Help Center
  2. Returns, exchanges & refunds

Company Update

4 October 2019

When the Administrators took control of the company on 24 September, they suspended the VIP points program for the duration of the Administration at that stage. Though you won't be able to earn or redeem points at the moment, they haven't been wiped. Check back here for any updates.

 

2 October 2019

As of 24th September 2019, we made the difficult decision to place the business, in both Australia and New Zealand, into Voluntary Administration.

While this means that some terms have changed, we remain open as usual (click or tap to view the updated terms). You can continue to shop online and in-store with confidence.

We are launching a storewide promotion tomorrow, both in-store and online. All styles will be discounted, including even the latest Spring/Summer collection that has just landed! Most of the new season styles have now arrived, with more to come over the coming weeks. More specifics about the sale will be announced tomorrow.

We hope that you will take advantage of the opportunity to enjoy some great savings - every cloud has a silver lining.

Ziera has such a rich New Zealand history dating back to the 1940s and has since made its mark in Australia, opening its first store in Sydney’s Parramatta in the 1990s.

We are working tirelessly with the Administrators to continue to serve our customers, and are helping them explore a variety of options for the future of the brand and the company.
While this is a challenging period for our team, we remain positive for the future and will continue to dedicate ourselves to our wonderful customers.

If you have any questions or concerns, please contact our Customer Support team.We look forward to seeing you online or in-store.